Articles

Picture a job in ecommerce and you probably picture someone running a store, listing products and processing orders. Maybe the developer who built the site. Those are the obvious answers, and they are real enough. Underneath them runs a whole layer of specialist work that keeps online stores alive and looks nothing like either one: the solutions engineer who proves a platform before the sale, the person who moves a merchant off a dying platform without losing an order, the engineer a big merchant calls first when checkout breaks. We went through a quarter of our own listings to find them. Fewer than one in ten of the roles were these, and more than a quarter fit no tidy title at all. They barely surface if you search "developer," which is part of why so few people find them.