Commerce Sales Representative

Own sales opportunities from initial contact through signed Statement of Work, including qualification, account strategy, proposal reviews, commercial negotiations, and close.

Serve as the primary relationship owner for assigned active clients by maintaining regular communication, understanding business priorities, and developing long-term account plans.

Lead renewal coordination, strategic account reviews, account-health monitoring, and client-side communication during escalations or difficult situations.

Identify expansion, reactivation, referral, testimonial, case study, change-order, and additional-scope opportunities across Briteskies Commerce services.

Maintain accurate prospect, client, opportunity, forecast, activity, and account documentation in HubSpot CRM, and collaborate internally on scoping, solution, risk, pricing, and resource-planning discussions.

Qualifications

Proven ability to develop trusted relationships, uncover business challenges, communicate value, and guide complex buying decisions.

Demonstrated success acquiring net-new B2B clients and managing ongoing client relationships, renewals, and account growth.

Strong written, verbal, presentation, negotiation, and relationship-management skills.

Ability to navigate client concerns and escalations constructively while balancing client needs with company objectives.

Strong organizational skills with the ability to manage an active pipeline and multiple client accounts simultaneously.

Experience using CRM systems, preferably HubSpot, with a commitment to accurate forecasting and account documentation.

Work Experience and Expertise

Five or more years of experience in consultative B2B sales, account management, client success, consulting, or professional services.

Experience selling professional services within the eCommerce and HubSpot space.

Experience with Adobe Commerce or Magento, Digital Marketing, HubSpot, ERP integrations, manufacturing, distribution, wholesale, or B2B commerce is strongly preferred.

Experience with midmarket companies is preferred.