Account Manager

Job Summary: As an Account Manager at ZAGO, you will play a pivotal role in maintaining and expanding our company's profitability by managing sales and nurturing long-term relationships with key accounts. You will be the face of our innovative tech solutions, ensuring that our clients receive top-tier service and support.

Key Responsibilities

• —Develop and maintain strong relationships with key clients to ensure their satisfaction and retention.
• —Identify new sales opportunities within existing accounts by up-selling and cross-selling our technology solutions.
• —Monitor and analyze customer's usage of our product and proactively address any issues.
• —Coordinate with internal teams to ensure timely and successful delivery of our solutions according to customer needs.
• —Manage and track key account metrics, providing regular reports to the sales director and stakeholders.
• —Negotiate contracts and close agreements to maximize profits while maintaining the company's standards of quality and service.
• —Stay abreast of industry trends and market conditions to understand clients' specific needs.

Qualifications