We're seeking an experienced Technical Project Manager to join our growing team at WIRO. As a solutions-focused and proactive manager, you'll play a critical role in leading retainer initiatives and delivery for our clients. You'll work closely with our leadership team to define and shape our approach to project management, ensuring we deliver success for our clients and the business. You report to our Lead Project Manager.
WIRO is an established ecommerce agency, specialising in Shopify, with a strong reputation for delivering high-quality sites that exceed our clients' expectations. As we continue to scale and grow, we need to ensure we serve our team and clients by introducing another Project Manager, with a strong technical background, to join our team. You'll bring your expertise and experience to help us deliver success for our clients and the business, and play a great part in shaping what that looks like for WIRO.
Responsibilities
As a Technical Project Manager at WIRO, you'll have a broad range of responsibilities, including:
—
Leading client onboarding and project scoping
—Maintaining the product backlog for retainer clients and managing tasks, issues, risks, and action items
—Using agile methodology values, principles, and practices to plan, manage, and deliver solutions
—Planning and organising demos and product/system testing
—Tracking project processes, deliverables, and financials and preparing status reports for the leadership team
—Identifying opportunities to meet client needs with tech partnerships and successfully migrate project clients onto retainers
—Coaching the production team in self-organisation and helping to remove obstacles to their progress
—Facilitating daily standups, and other meetings as needed
—Energising the production team and clients to facilitate and engage ideas and constructive feedback at all levels
—Accurately scoping and quoting development approaches, costs, and timeframes within the sales process
—Making the leadership team aware of any blockers to the team's performance
—Working closely with the Head of Operations to identify opportunities for improving efficiency and profitability
Requirements
To be successful in this role, you should have
—3+ years knowledge of Shopify, preferably with a technical or development background
—3+ years of experience as an Project Manager
—2+ years experience in ecommerce
—3+ years agency experience
—Solid knowledge of technology strategies
—Ability to facilitate technology focused calls and discussions
—Strong experience using agile methodologies to deliver successful ecommerce projects
—Experience managing client relationships and leading project scoping and onboarding
—Excellent communication and leadership skills
—Experience using project management software to track project progress and financials
—A passion for delivering successful ecommerce projects that exceed client expectations
02
TECHNICAL_SPECS.JSON
"technology_tags": [
"Agile",
"Shopify",
"Shopify API",
"Project Management"
]
03
CULTURE_&_PERKS
Remote-First
Fully remote agency — work from wherever you do your best work, no office required.
Flexible Hours
Flexible hours mean you can balance your personal and professional life on your own terms.
Learning Budget
We invest in your professional development with cutting-edge tools, resources, and opportunities to grow your craft.
Social Activities
Regular team events and virtual get-togethers keep the team connected — remote never means isolated.
International Projects
Work with leading eCommerce brands across the UK and key international markets on ambitious Shopify projects.
Direct Merchant Impact
Your work directly shapes the growth of 40+ active DTC brands — every build and optimisation drives real results.
People-First Culture
Kudos and respect are the norm here — every voice is heard, valued, and encouraged to shape how we work.
Small, Fast Team
A tight-knit team of 26 specialists — close collaboration, no silos, and your ideas actually move the needle.
Career Progression
Grow alongside some of the industry's brightest minds, with real opportunities to advance your career at a multi-award-winning agency.
