Ecommerce Manager (Japan market)

• —Develop and execute the ecommerce growth strategy for the Japan market
• —Drive revenue growth, conversion optimisation, and customer acquisition initiatives
• —Identify new commercial opportunities to increase online sales performance

Website Trading & Merchandising

• —Manage day-to-day trading performance across the Japanese ecommerce platform
• —Optimise product merchandising, site navigation, and landing pages
• —Build promotional calendars aligned with seasonal campaigns and product launches

Performance Marketing Collaboration

• —Partner closely with paid media, CRM, SEO, and affiliate teams to maximise traffic and ROI
• —Align digital marketing campaigns with ecommerce sales objectives
• —Support customer retention and loyalty strategies

Customer Experience Optimisation

• —Continuously improve website UX and customer purchase journey
• —Analyse user behaviour and identify friction points impacting conversion
• —Implement A/B testing and conversion rate optimisation initiatives

Data & Performance Analysis

• —Monitor daily, weekly, and monthly ecommerce KPIs
• —Analyse website traffic, customer behaviour, conversion funnel, and campaign performance
• —Produce insights and recommendations to improve commercial performance

Market & Localisation Management

• —Ensure all ecommerce content and campaigns are fully localised for Japanese consumers
• —Monitor local market trends, competitor activity, and customer preferences
• —Collaborate with global teams to adapt international strategies for the local market

What We're Looking For

Required Experience

• —4+ years experience in ecommerce, digital trading, or online retail management
• —Proven track record driving online revenue growth in ecommerce businesses
• —Strong understanding of ecommerce KPIs including conversion rate, AOV, CAC, retention, and ROAS
• —Experience managing website merchandising and digital trading calendars
• —Strong analytical skills with experience using Google Analytics, Shopify, Adobe Analytics, or similar platforms
• —Experience working cross-functionally with marketing, CRM, and product teams
• —Native or fluent Japanese language skills
• —Strong business-level English communication skills

Preferred

• —Experience working in health, fitness, beauty, lifestyle, or FMCG brands
• —Experience in DTC (Direct-to-Consumer) ecommerce brands
• —Understanding of Japanese digital consumer behaviour and local ecommerce trends
• —Experience with CRO, A/B testing, and UX optimisation

What You'll Bring

• —Commercial mindset with strong revenue ownership mentality
• —Data-driven decision-making skills
• —Entrepreneurial attitude with strong problem-solving ability
• —Passion for ecommerce innovation and digital growth
• —Ability to thrive in a fast-moving international environment
• —Strong stakeholder management and leadership skills